bp345's Privacy Policy

01. Introduction

This Privacy Policy ("Policy") applies to all users of the bp345 platform. By using the bp345 website and its related services, you agree to the terms of this Policy. This Policy explains what types of information we collect, how that information is used, stored, and kept secure, and with whom it may be shared under specific circumstances.

bp345 believes that every user's personal information belongs to them. To protect that information, we follow industry-standard technical and administrative practices. We never sell your information to third parties or transfer it without authorization.

02. Information We Collect

When you create an account and use our services on bp345, we may collect the following types of information:

A. Information You Provide Directly

• Name and date of birth (for age verification)
• Email address and contact details
• Mobile number (linked to bKash, Nagad, or Rocket transactions)
• Login credentials (username and encrypted password)
• Identity document details (required during the KYC verification process, if applicable)

B. Information Collected Automatically

• IP address and device identification information
• Browser type and operating system
• Website usage patterns and session information
• Information obtained from cookies and similar tracking technologies

C. Transaction-Related Information

• Deposit and withdrawal amounts and dates
• Payment method used (bKash, Nagad, or Rocket)
• Gaming history and betting records
• Bonus claims and wagering activity

03. How We Use Your Information

bp345 uses collected information only for lawful and specific purposes. The reasons we use your information are as follows:

• Account management: To handle registration, login, and account security.
• Service delivery: To manage gaming services, bonuses, and promotional offers.
• Payment processing: To complete secure transactions via bKash, Nagad, and Rocket.
• Age and identity verification: To ensure services are provided only to users aged 21 or above.
• Fraud prevention: To detect and prevent unauthorized access and fraudulent activity.
• Customer support: To provide assistance via 24/7 live chat and email.
• Responsible gaming: To monitor users' gaming habits and offer support when needed.
• Legal obligations: To comply with applicable laws and regulations.
• Platform improvement: To analyze user experience and improve service quality.

04. Sharing and Disclosure of Information

bp345 generally does not share your personal information with third parties. However, limited information may be disclosed under specific circumstances:

• Service provider partners: With trusted service providers for payment processing (bKash, Nagad, Rocket) and technical infrastructure management — only to the extent necessary and under strict confidentiality agreements.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may use minimal session data to operate their games.
• Legal authorities: Information may be provided to investigating authorities pursuant to a valid court order or applicable law.
• Business restructuring: In the event of a change of ownership or merger of bp345, information may be transferred — however, the terms of this Policy will remain in effect.

Outside of the circumstances above, bp345 does not provide any of your personal information to third parties without your consent.

05. Cookie Policy

The bp345 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of our platform and your experience.

Types of cookies we use:

• Essential cookies: These cookies are necessary to maintain login sessions and ensure security. The platform cannot function properly without them.
• Functional cookies: Used to remember your preferences, language settings, and other personalized settings.
• Analytics cookies: Help improve the platform by collecting website usage statistics. This information is analyzed in aggregate form.

You can disable cookies at any time through your browser settings. However, please note that disabling cookies may limit some functionality of the platform.

06. Data Security Measures

bp345 follows the highest industry standards to keep your personal information secure. Our security measures include:

• SSL encryption: All communications on the platform are protected by 256-bit SSL encryption, keeping your information completely secure during transmission.
• Data encryption: Stored sensitive information — particularly passwords and payment details — is protected by strong encryption algorithms.
• Access controls: Only authorized staff may access user information, and only for specific, necessary purposes.
• Regular audits: The security of our systems is reviewed and tested on a regular basis.
• Firewalls and security protocols: Advanced firewalls and intrusion detection systems are in use.

07. Data Retention Period

bp345 retains personal information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Active account information: Retained for as long as the account is active and for the period necessary to provide services.
• Transaction records: Retained for a defined number of years due to financial regulatory and legal requirements.
• Closed accounts: Even after an account is closed, certain information may be retained for a set period to meet legal obligations.

Once the defined retention period ends, personal information is securely deleted or anonymized in a way that it can no longer be linked to any specific individual.

08. Your Rights

As a bp345 user, you have the following rights over your own information:

• Right to access: You have the right to know what information we hold about you.
• Right to correction: The right to request correction of any inaccuracies in your information.
• Right to erasure: Under certain circumstances you may request that your personal information be deleted, though this may not be complete if legal obligations exist.
• Right to object: The right to object to the use of your information for specific purposes.
• Data portability: The right to receive a copy of your own information.
• Withdrawal of consent: If you have previously consented to the processing of your information, you may withdraw that consent at any time.

To exercise these rights, please contact our support team. We will process your request within a reasonable time.

09. Protection of Minors

bp345 provides services only to users aged 21 or above. We do not knowingly collect any personal information from minors.

Age verification is in place during the registration process. If we become aware that someone under the age of 21 has opened an account, that account will be closed immediately and the related information will be deleted.

10. Third-Party Connections

The bp345 platform is connected with game software providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, Microgaming, and others). These providers may have their own privacy policies, which may differ from bp345's policy.

We are not responsible for the privacy practices of these third parties. However, we work only with trusted and established partners whose data protection standards are consistent with our own.

11. Policy Changes

bp345 reserves the right to amend or update this Privacy Policy at any time. If any significant changes are made, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a message to your registered email address
• By updating the "Last updated" date on the policy page

If you continue to use bp345 after any changes, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

12. Applicable Law and Jurisdiction

This Privacy Policy is linked to bp345's Terms of Service and both must be read together. In the event of any dispute or ambiguity, the resolution process set out in the Terms of Service will apply.

bp345 is committed to dealing transparently with its users. For any legal questions or concerns, please contact us — our team is always ready to assist you.